CUSTOM SOFTWARE MAKES YOUR BUSINESS MORE PROFITABLE

The right software that fits your business processes like a glove can improve your business efficiency by 10 to 100 times. It increases revenue and profits, businesses efficiency, improves processes and quality, reduces cost and cycle time making it a great ROI.

Custom software improves the services you offer your customer, improving your company’s reputation and image, making your business more competitive and visible in the market place, distinguishing you from your competition.

Custom software has a strategic advantage as a proprietary intellectual property tailored to your unique business processes by increasing your business’s market value when you sell or exit. This value is a high multiple to the initial investment.

  • PHASE 1 – DISCOVERY

    During the Discovery Phase we meet with your business’s key stakeholders to gather business and process automation requirements.

  • PHASE 2 – DESIGN

    In the process of fleshing out the requirements we transform what we learned about business (the “as-is” state),to the improved way to run your business (the “tobe” state), in an improved process design. This results in a requirements document that includes the following deliverables:

  • PHASE 3 – DEVELOPMENT

    During this phase we program the application according to the requirements and design. During this phase you will see the application take shape,

  • PHASE 4 – ACCEPTANCE

    During the Development phase you have been reviewing the application and doing incremental testing, so that by the end of Development,

  • PHASE 5 – SCALE

    You will just need to do a final acceptance testing to make sure the entire application is working as expected to meet your requirements. You then sign off accepting the application and we will put your application into production for you to use in your business.

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End user satisfaction

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Global reach

Our Managed IT services will help you succeed. Let’s get started

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why Mark 5 network management and monitoring services have become critical to IT.

  • Service desk

    Mark 5 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    Mark 5 ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Applications

    Mark 5 supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    Mark 5 provides advanced management tools to clients who want to take their IT Service Management to a higher level.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Mark 5 has you covered with industry compliant solutions.

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INDUSTRIES WE SERVE

BRANDS WE WORK WITH

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Mark 5 has you covered with industry compliant solutions, customized to your company’s specific needs.

Jeffrey

Being back with Mark 5 just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Jeffrey
Durban
Richard

Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But Mark 5 was able to get those to us first thing in the morning.

Richard
Cape Town
Why choose us

6 REASONS TO PARTNER WITH MARK 5

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

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How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.