FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

  • What does an IT consultant do?

    Technology consultants are hired by clients to support them with using information technology to meet business objectives or overcome problems

  • Technology consulting firms

    As IT is increasingly becoming a more important enabler of business and digital goals, consulting firms have over the past decade both broadened and deepened their technological capabilities.

  • IT consulting services

    The (broader) market for IT consulting services consists of eight main disciplines: IT Strategy, IT Architecture, IT Implementation, ERP services, Systems Integration, Data Analytics, IT Security and Software Management.

  • IT strategy

    IT strategy focuses on strategic IT propositions and IT advisory, offerings which commonly represent the first phase of any IT undertaking. Engagements typically last between six weeks to six months depending on the complexity, with an average of two to three months.

  • Enterprise Resource Planning (ERP)

    Enterprise Resource Planning (ERP) services are activities that support clients with designing, implementing and/or maintaining ERP systems and modules. Key propositions include ERP package selections, business process redesigns based on an ERP template, and implementations of, for instance, SAP or Oracle products.

Our Managed IT services will help you succeed. Let’s get started

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why Mark 5 network management and monitoring services have become critical to IT.

  • Service desk

    Mark 5 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    Mark 5 ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Applications

    Mark 5 supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    Mark 5 provides advanced management tools to clients who want to take their IT Service Management to a higher level.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Mark 5 has you covered with industry compliant solutions.

Stop wasting time and money on technology. Explore our company

INDUSTRIES WE SERVE

BRANDS WE WORK WITH

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Mark 5 has you covered with industry compliant solutions, customized to your company’s specific needs.

Why choose us

6 REASONS TO PARTNER WITH MARK 5

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.