Managed IT services is a way to outsource the day-to-day management of your information technology needs.
A Managed Service Provider (MSP) can supplement your in-house IT department or become your IT department, depending on your business goals, internal IT savvy, and budget.
A MSP is essentially your IT department. Managed IT Services proactively manages information technology assets on behalf of a customer. This differs from traditional IT which is a reactive service built around a break and fix model.
Managed service providers seek to prevent your IT infrastructure from breaking – providing your employees with continual access to the tools they need to do their jobs. Partnering with an MSP allows small and medium businesses to run their business on technology that would be beyond their budgets as a capital investment.